Privacy Policy

Effective Date: March 26, 2026
Business Name: COOPER AUTOMOTIVE

COOPER AUTOMOTIVE (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and what choices you may have regarding your information.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you fill out a contact form, request a quote, schedule an appointment, sign up for updates, or otherwise contact us, we may collect:

  • Your name

  • Email address

  • Phone number

  • Vehicle information you provide

  • Appointment or service request details

  • Any message or information you submit through forms

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Date/time of visit

  • Referring website

  • General usage and interaction data

This information may be collected using cookies, analytics tools, pixels, or similar technologies.

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries

  • Schedule or manage appointments

  • Provide estimates or service-related communications

  • Send service reminders or customer support messages

  • Improve our website, services, and customer experience

  • Maintain website security and help detect fraud or misuse

  • Process payments through third-party providers, if applicable

  • Send promotional or marketing communications if you choose to receive them

  • Comply with legal obligations and enforce our policies

The FTC’s business guidance emphasizes that companies should be truthful about data practices and should protect the personal information they collect.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Help the website function properly

  • Understand website traffic and usage patterns

  • Remember user preferences

  • Improve website performance

  • Support advertising or remarketing efforts, if used

You can usually control cookies through your browser settings. Disabling cookies may affect some website functionality.

4. How We Share Information

We do not sell your personal information for money.

We may share your information only in limited circumstances, including with:

  • Website hosting providers

  • Scheduling or booking software providers

  • Payment processors

  • Email and SMS service providers

  • Analytics providers

  • Professional advisors such as accountants, lawyers, or insurers

  • Government agencies or legal authorities when required by law

We may also share information if necessary to protect our business, customers, website, or legal rights.

If you use online payment tools or third-party booking tools linked through the website, your information may also be subject to those providers’ own privacy policies.

5. Payment Information

If you make a payment through our website, payments may be processed by a third-party payment processor. We generally do not store full credit card or debit card information on our own website systems unless clearly stated otherwise.

6. Email and Text Communications

If you provide your email address or phone number, we may contact you regarding:

  • Appointment confirmations

  • Service updates

  • Estimates

  • Invoices

  • Customer support

  • Service reminders

  • Promotions or marketing, if applicable

If we send marketing emails, we intend to comply with applicable law, including offering a way to unsubscribe from future promotional emails. FTC guidance on CAN-SPAM requires commercial emails to include accurate routing information, a way to opt out, and other disclosures.

Message and data rates may apply to text messages depending on your mobile carrier plan.

7. Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

The FTC recommends that businesses know what personal information they collect, keep only what they need, protect it appropriately, dispose of it securely, and prepare for incidents.

8. Data Retention

We keep personal information only as long as reasonably necessary for business, customer service, recordkeeping, legal, security, and operational purposes, unless a longer retention period is required or permitted by law.

9. Third-Party Links

Our website may contain links to third-party websites or services, such as maps, financing tools, social media pages, payment portals, or scheduling platforms. We are not responsible for the privacy practices, content, or security of those third parties.

You should review their privacy policies before providing them with your information.

10. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.

11. Your Choices

Depending on your location and applicable law, you may have choices regarding your information, such as:

  • Requesting access to certain personal information we hold

  • Requesting correction of inaccurate information

  • Requesting deletion of certain information

  • Opting out of marketing communications

To make a privacy-related request, contact us using the contact information below.

Utah has a consumer privacy law that grants certain rights to consumers when the law applies to a business, though that law generally applies only above certain business-size and revenue/data-processing thresholds.

12. Utah Privacy Note

If Utah law applies to our business operations, Utah consumers may have rights relating to access, deletion, and opting out in certain situations under the Utah Consumer Privacy Act. Those rights apply only when the statute covers the business in question.

Because coverage depends on statutory thresholds and business activities, not every small local business is subject to that law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the Effective Date above.

Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or want to make a request regarding your personal information, please contact us:

COOPER AUTOMOTIVE
373 Commerce St., Hurricane UT, 84737
cooperautomotiveut@gmail.com